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ELC — AI platform for logistics and customer operations
✦ For shippers, transport companies, and logistics operators
We help shippers arrange deliveries faster and help transport companies launch customer portals, stand-alone ELC features, TMS, and White Label solutions without lengthy in-house development.
Run logistics tasks from chat
Agentic workflows inside the product
Telegram / MAX / Web
|
I found a template. Checking the data
Create a shipment like last time, but for a new recipient.
Company
functions, TMS, WL
Shipper
connection, transport company, statuses
✦ Two connection scenarios
Choose how you want to use ELC
For shippers, ELC is a convenient entry point into delivery. For transport companies, it is a platform for customers, employees, documents, and operations automation.
Telegram, or web
Choose where it is more convenient to work with ELC: in Telegram, or a web portal.
Statuses and support
Track shipments, receive prompts, and contact a manager when an issue requires manual handling.
Your transport companies
Specify which transport companies you use. This will help us connect the most in-demand integrations faster.
Templates and repeat shipments
Save standard routes and data to create repeat shipments faster.
✦ For shippers
Manage logistics faster: from request to delivery
ELC helps you manage deliveries without unnecessary portals, spreadsheets, and message threads. Through one interface, you can create shipments, save templates, track statuses, receive prompts, and work with documents.
A free connection scenario is available for shippers.
Terms depend on the transport company, selected platform, and feature set. After your request, we will propose the most suitable connection format.
✦ For transport companies
Launch a customer portal and AI-powered automation without lengthy in-house development
ELC can be connected as a stand-alone product feature, a customer portal, a TMS or a White Label solution under the transport company’s brand.
Stand-alone ELC features
Quick launch of a specific feature without implementing the entire platform: AI chat, voice-based shipment creation, tracking, cost calculation, claims, knowledge base, or integration.
- You can start with a single process
- Fast launch without replacing the current system
- Integrations with APIs, CRM, 1C, and customer accounts.
ELC. TMS
An operational layer for a transport or logistics company: customers, employees, shipments, documents, and analytics.
- Customer accounts
- Employee and manager roles
- Shipment creation and support
ELC White Label
ELC under your company’s brand: customer access, interface, service scenarios, and connected features.
- Branded product for clients
- Customization to company processes
- Ongoing product development with ELC
Agentic logic in ELC
The next stage of product development: executing available actions based on a user request in chat.
- Tasks in plain language
- Work within product functions
- User confirmation of the result
ELC. Portal
A customer portal for requests, statuses, documents, inquiries, and communication with a manager.
- Fast launch of customer access
- Works without implementing a full TMS
- Can be developed into a full-scale platform
✦ For transport companies
Launch a customer portal, and AI automation without lengthy in-house development
ELC can be connected as a stand-alone product feature, a customer portal, a TMS or a White Label solution under the transport company’s brand.
Stand-alone ELC features
Quick launch of a specific feature without implementing the entire platform: AI chat, voice-based shipment creation, tracking, cost calculation, claims, knowledge base, or integration.
- You can start with a single process
- Fast launch without replacing the current system
- Integrations with APIs, CRM, 1C, and personal accounts
ELC.TMS
An operational layer for a transport or logistics company: customers, employees, shipments, documents, and analytics.
- Customer accounts
- Employee and manager roles
- Shipment creation and support
ELC White Label
ELC under your company’s brand: customer access, interface, service scenarios, and connected features.
- Branded product for clients
- Customization to company processes
- Ongoing product development with ELC
Agentic logic in ELC
The next stage of product development: executing available actions based on a user request in chat.
- Tasks in plain language
- Work within product functions
- User confirmation of the result
ELC.Portal
A customer portal for requests, statuses, documents, inquiries, and communication with a manager.
- Fast launch of customer access
- Works without implementing a full TMS
- Can be developed into a full-scale platform
✦ Implemented scenario
CDEK scenario case study
The CDEK scenario has already refined key user tasks: waybill creation, templates, statuses, support, and a convenient interface for shippers. This experience is being used to develop ELC as a platform for different transport companies.
60%
less manual work
fewer routine actions when creating and supporting shipments.
47%
reduction in operating team costs in the implemented scenario.
payroll cost reduction
✦ Next stage
Agentic logic inside ELC
Describe the task by voice — ELC will create a shipment, check its status, find a document, or connect a manager.
ELC identifies the intent and selects an available product function.
Processing
The system shows the result for confirmation or routes the question to a manager.
Result
The user describes a task by voice or text.
Task
✦ Next stage
Agentic logic inside ELC
Describe the task by voice — ELC will create a shipment, check its status, find a document, or connect a manager.
ELC identifies the intent and selects an available product function.
Processing
The system shows the result for confirmation or routes the question to a manager.
Result
The user describes a task by voice or text.
Task
✦ Launch
A tailored rollout for transport companies
We start with the priority scenario, connect roles and integrations, launch users, and gradually expand functionality.
02
Analyze the task
Document users, processes, channels, documents, and current systems
01
Choose the format
Define where to start: with ELC customer portal, TMS, White Label, or a stand-alone ELC feature.
03
Configure the launch
Connect roles, interface, integrations, access permissions, and operating rules.
04
Develop the product
Review usage, add features, and expand automation.
02
Analyze the task
Document users, processes, channels, documents, and current systems
01
Choose the format
Define where to start: with ELC customer portal, TMS, White Label, or a stand-alone ELC feature.
03
Configure the launch
Connect roles, interface, integrations, access permissions, and operating rules.
04
Develop the product
Review usage, add features, and expand automation.
✦ Pricing
We will select a model for your scenario
Pricing depends on the product, operation volume, number of users, integrations, support level, and AI feature set.
✦ Request
Take the first step toward logistics automation
Fill in the form, and we will select an AI assistant scenario for your logistics, transportation, and delivery control tasks.
Request form for a transport company
Sender's request
✦ FAQ
Answers to key questions
No. CDEK is one of the use cases already implemented. ELC is now being developed as an independent AI-powered platform for multiple logistics providers, TMS solutions, customer portals, standalone product modules, and white-label deployments.
Yes. A free onboarding option is available to shippers. The exact terms depend on the logistics provider, deployment model, and selected feature set.
A logistics provider can start with a single ELC module—for example, AI chat, voice-enabled shipment creation, tracking, rate calculation, claims handling, or a knowledge base. Broader deployment options include a customer portal, TMS, a white-label solution, and custom integration.
It is the deployment of a single product capability without implementing the entire platform. Examples include AI chat, voice- or text-based shipment creation, tracking, rate calculation, claims handling, a knowledge base, or integration with an external system.
ELC is being developed around an AI agent embedded within the product. Users will be able to describe a task in plain language through the chat interface, and the system will carry out the available actions: create a shipment, check its status, retrieve a document, query the knowledge base, or route the request to a human manager.
No. ELC is being developed in stages, progressing from standalone modules and user interfaces to AI-agent workflows within the product. This approach allows us to launch valuable use cases sooner without promising functionality that is not yet available.
Yes. ELC supports a white-label deployment, including a branded interface, customer login, service workflows, and a selected feature set configured around the company’s requirements.
✦ Contacts
Ready to discuss launch?
Submit a request as a shipper or a transport company. We will review the scenario and propose the most suitable format: connection, eTTN, a stand-alone ELC feature, TMS, portal, White Label, or agentic logic inside the product.
© ELC. All rights reserved.
AI platform for logistics, shippers, transport companies, eTTN, TMS, stand-alone product features, White Label, and agentic logic inside ELC.
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